Introduction
Eco Soul Collective ("we", "us", or "our") respects your privacy and is committed to handling your personal information responsibly. This policy explains what data we collect when you visit our website, how we use it, and what rights you have in relation to it. Please read it carefully.
Last updated: June 12, 2026
What data we collect
We collect two broad categories of information:
- Usage data: When you browse our site, our analytics tools automatically collect anonymised information such as your approximate location (country or city level), browser type, device type, pages visited, time spent on pages, and referring URLs. This data does not identify you personally.
- Contact data: If you email us directly, we receive your email address and any information you choose to include in your message.
How we collect data
Usage data is collected automatically through analytics software (such as Google Analytics or a privacy-focused equivalent) when you load a page on our site. Contact data is collected only when you choose to reach out to us by email.
How we use your data
We use the information we collect for the following purposes:
- To understand how visitors use our site so we can improve content and user experience.
- To respond to your enquiries, feedback, or requests when you contact us.
- To monitor site performance and diagnose technical issues.
We do not use your data for automated decision-making or profiling.
Who we share your data with
We do not sell, rent, or trade your personal information. We may share anonymised, aggregated usage data with our analytics provider solely for the purpose of understanding site performance. These providers are contractually required to keep data secure and to use it only as directed by us. No personally identifiable information is shared with third parties for marketing purposes.
Cookies
Our site uses cookies to support analytics and basic site functionality. Cookies are small text files stored on your device. You can control cookies through your browser settings. For full details, please refer to our cookies policy in the site footer.
Data retention
Anonymised analytics data is retained for up to 26 months before being deleted or further anonymised. If you contact us by email, we retain your correspondence for as long as is reasonably necessary to resolve your enquiry and for general record-keeping. You may request deletion of your contact data at any time.
Your rights
You have the right to:
- Request access to personal data we hold about you.
- Request correction of inaccurate information.
- Request deletion of your personal data where we have no legitimate reason to continue holding it.
- Withdraw consent at any time where processing is based on consent.
- Lodge a complaint with a relevant data protection authority in your jurisdiction.
External links
Our site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.
Changes to this policy
We may update this privacy policy from time to time. Any changes will be published on this page with a revised "last updated" date. We encourage you to check back periodically.
Contact us about privacy
If you have any questions or concerns about how we handle your personal information, please get in touch using the details on our contact page.